FAQs

When will my pre-booked dashcam arrive?

We will confirm your exact dispatch date within 15 days of pre-booking opening. Shipping starts at the end of October, and deliveries are expected from the first week of November 2026.

How do I get the pre-booking price?

Use code PREBOOKA4 for the A4 or PREBOOKS001 for the S00-1 at checkout. Both bring the price to ₹11,500. Pre-booking orders also get an extra 6 months warranty and a free parking tag, and the first 100 orders get a free hardwire kit.

What if shipping is delayed? Can I cancel?

If we can't ship on time, we'll inform you and you can choose to keep waiting or cancel for a full refund. You can also cancel any time before dispatch for a full refund. Message us on WhatsApp at 9236569008 or email support@roadvance.com with your order number.

Which app does the dashcam use?

The Roadvance app (Made in India). Download it free on Google Play or the App Store. It gives you live view, clip downloads without mobile data, settings, firmware updates and the Roadvance Community forum.

Which memory card should I use?

Use a high-performance microSD card, Class 10 or above (U3 recommended for 4K), from 32GB up to 512GB. A memory card is not included in the box.

What warranty and support do I get?

12 months manufacturer warranty, plus 6 extra months for pre-booking orders, a 7-day replacement guarantee and lifetime technical support.

What is the Roadvance Community?

Roadvance comes from Safe Cars India, the road-safety community started by Prateek Singh and team. Every owner gets access to the Roadvance Community forum in the Roadvance app to share clips, learn from real incidents and get help from fellow drivers.

How do I install it?

Plug it into your car's power socket and route the cable along the headliner and A-pillar. It takes a few minutes. For 24-hour parking mode, use a hardwire kit.

Didn’t find your answer?

WhatsApp us on 9236569008